Once Upon a time with my PC TOOLS and AVAYA!

I just came to my house about an hour late this evening. It is due to that extraordinary thing that happened to me awhile ago. Let me tell you in a gist.

i was in the training for work when we got to know that we have to go down to check and verify our access with our tools to be used in the on-floor call nesting. We were so excited though, after our lunch we excitingly came down to visit our quarter, ( our account business). There we saw our fellow workmates to be and they all work passionately, i saw it by the way they "call". We were two waves in the quarter and totally we were about 50 in a whole. We first got our stations individually and we were asked to follow the instructions very carefully. Here comes the best story!

After taking seats, connect my personal audio set to the pc, i typed my log-in number to access the window. But, a slight error has happened. i wasn't able to enter. I thought it was OK because it just happened sometimes so i transferred to the next station at my back, but again, it failed. I got a little confusion, why did not i enter the window? I was thinking that i might have a problem. True! Our mentor was actually initializing the instructions and i was just still processing to enter my PC... alright, time to catch the attention of my mentor... i said my concern. She said that i have to try again to another PC, so I rushed up to any free stations to try entering my log in. Actually i was able to access with my password but it automatically logs off. Oh, these PC's might be really insane! and it was starting to infect me too... ( kidding!) OK! I got my 7th PC, and then again... same frustrations i got. Still no access... and it turned me to thinking, did all of the Pc's here does not want me? hehe... i was roaming around and all of my wavemates asked me what is matter with me, i told them, "there is no problem with me... it is the PCs"... Shoot!!! they were now opening tools and accessing links and i was not even starting my working pc. hmmn. I again called the attention of two mentors about my concern, i told them that i have tried to access 7 pcs already and i was still not able to enter. and guess what, the most delightful answer was... " OK, that seems to be a problem, hmmn... you try opening there", ( While pointing to the far next quarter) gosh! but then, alright, i have to follow and who knows if finally my log in will now work. start again... same log in, same password and same prayer! PLEASE LET ME IN! haha... and surprizingly!, again i was failed! BOOM! ok, this time i lost my hope that i can open it today, so i just tried to log in to other after the other. i was roaming every after trial. i just observed others opening and reviewing their tools and the worst was that they were halfway and i have not started even a few.



Here i am opening and trying every available pc, and then after my 12th try few meters away from my wavemate maybe God has answered my Prayer, because finally i was able to log in!!! ( 34593- i will never forget the station number of that PC!) I actually whispered to the PC. " You're my Hero!" and then my spirit is now lift up to a "Go". I excitingly open my tools and links and at least i was able to cope up.

I thought, everything will now go smoothly but i was wrong. When i was using my Avaya "our calling tool" it seems alright, i was able to test call it with my colleagues but yet, one of the mentors approached me telling me to relaunch my avaya. So i did, but then again the mentor approached me to launch it again the third time. I thought it was just a protocol.

 A few minutes later, someone announced that all of the people who might be called should stay on the quarters due to avaya concern, and guess what? Yours truly was again included! we were about four! (shoot! four out of 50! i should be really lucky! ) then, all of my wavemates were instructed to go home. What was the matter, i asked. The mentors explained that our calls cannot be recorded yet and has not been registered to the recording system. So due to that, we were asked to stay. oh my! Good that i still do have soulmate here, i mean the same faith i got. I got one of my batchwavemate named Lou with the same concern. at least i am not the only one! haha... so we were four together with the representative from the other wave. And guess what, we were calling and dropping calls again and again, again and again, we were asked to converse for one minute over the phone several times up until we felt really uncomfortable. i mean it is like doing the same thing and the computer doesn't register our efforts! whaaaa!!! I should be really lucky! and the more of it... it was turning late ... we got more mentors solving the concern. Well, it seems not an ordinary thingy for them. but again... i really do pray... One of the mentors stated that after 10 mins and we could not still record it, we'll just call it a day. But so lucky! just before it reaches ten pass. the system worked at last.. and Whoooo! angel! We were celebrating for we can now go home "at least" successfully!

... So here i am, still typing even its super late now. its already 2:45 am. But its OK! all is well. i just tell myself... this day might be one of my luckiest days, so i was on the HOTSPOT. haha! _end.

Comments

  1. Hahaha wala daw forever john. Kaya lipat ng lipat :D

    ReplyDelete
    Replies
    1. grabeh, ganun ba dapat para marealize kong walang forever? =D #Screwed!

      Delete

Post a Comment